bqji's Privacy Policy

1.1 Registration Information

When you create an account on bqji, we collect the following information:

• Full name and date of birth
• Email address and password
• Mobile number
• National ID card or passport number (for identity verification)
• Current address

1.2 Financial Information

To process transactions, we collect:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account information (where applicable)
• Deposit and withdrawal history

Your financial information is kept secure using SSL encryption and is never shared with third parties.

1.3 Automatically Collected Information

When you use our platform, certain information is collected automatically, such as:

• IP address and device information
• Browser type and version
• Time of entry and exit from the site
• List of pages visited
• Cookies and session data

2.1 Account Management

The information we collect is primarily used for the following purposes:

• Account registration and identity verification
• Ensuring secure login and account protection
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Providing VIP program benefits

2.2 Customer Service and Communication

Using your information, we:

• Provide 24/7 live chat support in Bengali
• Send important account notifications
• Send relevant promotional information (subject to your consent)
• Assist in resolving issues

2.3 Security and Fraud Prevention

To keep your account and funds secure, we analyze your information in order to:

• Detect unauthorized access
• Prevent fraudulent activity
• Comply with anti-money laundering regulations
• Enforce responsible gaming policies

3.1 Data Retention Period

Your personal information is stored according to the following policy:

• All information is retained for as long as your account remains active
• Even after account closure, certain information may be retained for legal and regulatory requirements
• Transaction records are retained for at least 5 years from the date of account closure

3.2 Technical Security Measures

To protect your information, we use industry-standard security technology:

• 256-bit SSL encryption — all data transfers are encrypted
• Two-factor authentication
• Regular security audits and penetration testing
• Firewall and intrusion detection systems
• Data protection training for staff

4.1 When We Share Information

bqji does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay, banks) — solely to complete transactions
• Technology service providers — for platform operations (under strict confidentiality agreements)
• Law enforcement agencies — only under court order or legal obligation
• Fraud prevention organizations — for authorized investigations

All third parties are bound by confidentiality agreements and may not use your information for any other purpose.

4.2 Information with Game Providers

Our game providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and Ezugi receive minimal technical information (such as session IDs) for game operations. They do not receive your full identity or financial information.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. bqji uses cookies for the following purposes:

• To maintain login sessions
• To remember your preferences and settings
• To improve platform performance
• To ensure security
• To personalize the user experience

5.2 Managing Cookies

You can control cookies by changing your browser settings. Keep in mind, however, that some cookies are essential — disabling them may cause certain platform features to not work properly.

6.1 Your Rights Regarding Your Data

As a bqji user, you have the following rights:

• Right to access information: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request that your information be deleted.
• Right to restrict processing: In certain cases, you may request that processing of your information be limited.
• Right to opt out of marketing communications: You may stop promotional communications at any time.

6.2 How to Exercise Your Rights

To exercise any of your data rights, please contact us. We will try to respond to your request as promptly as possible upon receipt. Your request will be processed after identity verification.

7.1 Age Restriction

bqji is for individuals aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Date of birth is verified at registration, and accounts of underage individuals are closed immediately. If we become aware that information from a minor has been collected accidentally, we will delete it without delay.

8.1 Update Notifications

bqji may update this privacy policy from time to time. For any significant changes:

• A notification will be sent to your registered email
• A clear notice will be displayed on the platform
• The "Last Updated" date at the top of the page will be changed

Continued use of bqji after any changes will be taken as your agreement to the new policy.